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IQ CONNECT · GUEST EXPERIENCE

Every Review. One Reputation Command Center.

Give guest feedback a clear place in your team’s daily workflow.

Review workspace Plan one place to organize supported review sources.
Response preparation Draft considered replies for a team member to review.
Feedback themes Group recurring service themes to guide operational improvements.
DEMO WORKSPACE IQ CONNECT
Reputation Command Center Online
PROPERTY WORKSPACE IQ Grand Hotel
Illustrative Demo
Overall Rating 4.6/5 Demo
Total Reviews 1,248 Demo
Positive 82% Demo
Reputation Management Illustrative operational view
Mon Tue Wed Thu Fri
Workspace Activity Demo signals
Rahul Mehta Positive ★★★★★
Priya Sharma Positive ★★★★☆
James Wilson Positive ★★★★★
Sandeep Rao Neutral ★★★★☆
Platform workspace Demo view
Review Inbox Review Sources AI Reply Assistant Approval Workflow Sentiment Analysis Keyword Analysis
GUEST EXPERIENCE

Built for modern hotel teams. Designed around real workflows.

Explore the core capabilities planned around reputation management and the way hotel teams manage day-to-day operations.

01 IQ CONNECT

Review workspace

Plan one place to organize supported review sources.

IQ
02 IQ CONNECT

Response preparation

Draft considered replies for a team member to review.

03 IQ CONNECT

Feedback themes

Group recurring service themes to guide operational improvements.

HOW IT WORKS

A clearer workflow. From setup to daily control.

Keep the team focused with a connected process and a centralized operational view.

01
◎

Connect supported feedback sources

Controlled through the IQ Connect workspace.

02
⚡

Review and assign guest feedback

Controlled through the IQ Connect workspace.

03
✓

Prepare a response and follow up internally

Controlled through the IQ Connect workspace.

PLATFORM DEPTH

Everything your team needs in one focused workspace.

A structured capability layer designed to reduce fragmented hotel workflows and improve operational visibility.

Explore Reputation Management ↗
✓ Review Inbox ✓ Review Sources ✓ AI Reply Assistant ✓ Approval Workflow ✓ Sentiment Analysis ✓ Keyword Analysis ✓ Rating Trends ✓ Staff Contribution ✓ Review QR ✓ Review Request ✓ Reports
IQ CONNECT

Ready to explore Reputation Management?

See how the IQ Connect platform can bring this workflow into a smarter connected hotel ecosystem.

Book Your Free Demo ↗
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